Sr Specialist, Multi-Media KAM

THE ROLE:

Are you a creative storyteller who knows how to turn complex ideas into content people want to watch, read, share, and use? Herbalife is looking for a Senior Multimedia Specialist to bring fresh energy, visual creativity, and content strategy to our Key Account Management organization.

In this role, you will create high-impact multimedia content that helps Distributors learn, grow, lead, and build stronger businesses. You will transform business updates, training programs, product information, events, and leadership messages into polished videos, presentations, toolkits, email campaigns, online posts, and digital assets that are clear, engaging, and easy to reuse.  

This is a phenomenal opportunity for an individual who enjoys both creativity and structure.   You will help build how content is produced, organized, shared, and scaled. You will build a smart digital content repository. This repository will make materials easier to find, update, and distribute to internal and distributor-facing audiences. You will also use company-approved AI tools to improve speed, personalization, and content quality while staying aligned with Herbalife brand standards.

The ideal candidate is a hands-on creator, confident collaborator, and organized content operator who can take a project from concept to final delivery. If you are motivated by storytelling, visual build, video production, and digital content, this role lets you build transparent impact. You will make information more useful for real audiences.  

 

HOW YOU WOULD CONTRIBUTE:

• Build multimedia assets that help Distributors and internal teams understand, apply, and act on key business, sales, product, and training information.  
• Produce engaging videos, toolkits, presentations, newsletters, social content, digital assets, and educational materials that bring ideas to life.
• Repurpose long-form trainings, interviews, meetings, and events into concise, audience-specific content that is easy to consume and reuse.
• Partner with Key Account Management, Worldwide Creative Studio, and cross-functional collaborators to align messaging, visuals, timing, and audience needs.  
• Manage content calendars for key sales and training programs so materials are planned, organized, and delivered on time.
• Build and maintain a structured content repository with clear tagging, metadata, version control, and easy access to curriculums, guides, workbooks, and promotional assets.
• Use company-approved AI tools to streamline content creation, personalize messages for different audiences, and improve production efficiency.
• Prepare performance updates and presentations that show how content is being used, what is resonating, and how programs are driving impact.
• Tackle additional responsibilities as business needs evolve.

 

TEAM DYNAMICS:

This role sits within Herbalife’s Worldwide Creative Studio, the company’s in-house global creative agency serving brand, content, events, and digital experience needs worldwide. The team brings together strategy, design, storytelling, production, and operational excellence to create work that supports major business initiatives, strengthens brand consistency, and connects with Distributor and customer audiences.

The Senior Multimedia Specialist will be a dedicated creative partner to the Key Account Management Center of Excellence. This team works across the organization to advance customer-centric strategies, strengthen account management practices, and support sustainable business growth. You will be embedded close to the business, giving you direct access to priorities, collaborators, and the audiences your work will support.  

You will thrive here if you enjoy a collaborative environment where creative ideas are welcomed, details matter, and content has a clear business purpose. This role is for someone who wants to produce beautiful work, solve communication challenges, and help build scalable content systems that make teams more effective.

 

SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL: 

 

•    Minimum 5 to 7 years of experience in content creation, social media, or marketing communications.
•    Experience building or scaling AI-assisted content workflows
•    Experience with content operations, editorial processes, or knowledge management
•    Experience working with cross-functional teams and engaging senior collaborators.  
•    Familiarity with distributor or customer engagement programs is a plus.
•    Hands-on experience with AI tools and content automation platforms preferred.
•    Strong project management skills with the ability to manage timelines and assets independently.

Skills/Certifications 
●    Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign.)
●    Strong proficiency in platforms used for crafting content, including Canva, PowerPoint, video editing platforms, and content management systems.
●    Excellent understanding of design principles, typography, color theory, and layout techniques

 

Education
•    Bachelor’s degree in Fine Arts, Communications, Marketing, Broadcast Journalism/Multi-media, or a related field (or equivalent work experience).

Experience

 

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Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.