ROLE AT A GLANCE:
Drive the product strategy and roadmap for the Pro2col customer-facing mobile application, creating a world-class health and wellness experience that transforms how customers engage with Herbalife Nutrition. This role exists to own the most critical product initiative in the Pro2col portfolio, delivering a health tech solution that combines personalization, data-driven insights, and engaging user experiences to drive customer adoption and retention. The Sr. Director ensures the Pro2col app becomes a market-leading digital health platform that delivers measurable business value and exceptional customer outcomes.
HOW YOU’LL MAKE AN IMPACT:
• Own the end-to-end product strategy and roadmap for the Pro2col customer-facing mobile application
• Define product vision aligned with Pro2col's mission to transform customer and distributor experiences through digital technology
• Lead customer discovery and user research to deeply understand customer needs, pain points, and desired health outcomes
• Develop and prioritize product features based on customer value, business impact, and technical feasibility
• Design customer journey experiences that drive engagement, behavior change, and long-term product adoption
• Collaborate with UX/UI designers to build intuitive, delightful mobile experiences for iOS and Android platforms
• Partner with engineering teams to translate product requirements into technical specifications and user stories
• Define and track product KPIs including engagement, retention, feature adoption, and customer health outcomes
• Conduct competitive analysis of health tech products (Whoop, Aura, MyFitnessPal, etc.) to find opportunities for differentiation
• Lead product launches and feature releases, coordinating across marketing, sales, distributors, and support teams
• Gather and analyze customer feedback, usage data, and market trends to inform continuous product improvement
• Build business cases and ROI models to justify product investments and prioritize the product backlog
• Present product strategy, roadmap, and performance updates to executive leadership and the SVP Strategic Innovation
• Manage relationships with external partners, technology vendors, and health tech ecosystem players
• Ensure product compliance with health data regulations, privacy standards, and platform guidelines
• Make strategic product decisions on feature prioritization, user experience design, and platform capabilities
• Additional duties as assigned.
QUALIFICATIONS FOR SUCCESS:
Critical Skills:
● Digital product management for mobile health and wellness applications
● Customer-centric product development and user experience design
● Health tech product strategy and go-to-market execution
● Data-driven product decision-making and analytics
● Agile product development and stakeholder management
Capabilities:
● Consistent track record of building and scaling successful health tech or wellness mobile applications
● Deep understanding of consumer health behaviors, personalization technologies, and engagement strategies
● Experience as a product owner for a credible health tech, fitness, or wellness company
● Ability to translate complex health and wellness concepts into simple, engaging user experiences
● Strong business acumen with ability to balance customer needs, technical constraints, and business goals
● Outstanding communication skills to influence stakeholders across all levels of the organization
Education
• Minimum: Bachelor's degree in Business, Computer Science, Health Sciences, Design, or related field
• Preferred: MBA or Master's degree in Health Informatics, Digital Health, Product Management, or related field; product management certifications; proven track record building health tech products at credible companies (Whoop, Aura, Fitbit, MyFitnessPal, Noom, etc.)
• Certifications: Certified Product Manager, Agile/Scrum Product Owner (CSPO), Pragmatic Marketing certifications valuable
• Equivalent Experience: 10+ years of exceptional product management experience in health tech with demonstrated success building market-leading wellness applications may substitute for advanced degree
#LI-Hybrid
#LI-DP1
Software Powered by iCIMS
www.icims.com