Director, Product Design & Experience

 

ROLE AT A GLANCE:

We are seeking a Director, Product Design & Experience, to lead UX and UI across Herbalife’s core digital platforms used by millions of distributors and customers globally. This is a hands-on leadership role responsible for setting the design vision, rebuilding and scaling internal product design capability, and partnering closely with Product Management and Engineering to deliver intuitive, scalable, high-quality digital experiences.

This leader will play a key role in strengthening Herbalife’s internal product design function following a period of external partnership and will bring both strategic leadership and hands-on execution. The ideal candidate combines deep expertise in product design, design systems, and cross-functional collaboration with fluency in modern AI-enabled workflows. They know how to use AI to accelerate ideation and prototyping, apply strong judgment in evaluating when AI-generated output is not production-ready, and operate effectively in evolving design-to-code workflows that increasingly blur the boundary between design and engineering.

 

HOW YOU’LL MAKE AN IMPACT:

• Define and lead the UX and UI vision across Herbalife’s digital product ecosystem
• Lead, mentor, and grow a high-performing team of product designers and design specialists
• Establish and uphold high standards for usability, accessibility, visual quality, and experience consistency
• Partner closely with Product Management to shape product strategy, roadmaps, and customer experience priorities
• Lead mobile-first and responsive design strategies across both mobile and desktop platforms
• Guide design across both B2B and consumer-facing digital experiences, with an understanding of the needs of business-operating users
• Collaborate with Engineering leaders and teams to ensure high-quality implementation and strong design-to-development execution
• Drive adoption, evolution, and governance of the design system across platforms
• Lead complex design initiatives from discovery through delivery
• Build and foster a strong, product-centered design culture grounded in ownership, collaboration, speed, and measurable impact
• Use AI-enabled workflows to accelerate ideation, concept exploration, prototyping, and creative experimentation
• Establish team standards for the responsible use of AI in design workflows, including when additional human review, refinement, or validation is required
• Evaluate AI-generated concepts, flows, content, visuals, and prototypes for quality, usability, accessibility, feasibility, and production readiness
• Promote stronger design-to-code collaboration through modern handoff practices, Dev Mode workflows, and familiarity with emerging AI-assisted development patterns
• Additional duties as assigned

 

TEAM DYNAMICS:  

• You’ll join a product-led digital organization focused on building real-world tools that empower independent entrepreneurs globally. The team values clarity, collaboration, speed, and measurable impact over design theater. This role offers the opportunity to help shape a modern internal design function that pairs strong product thinking and craft with practical, AI-enhanced ways of working.

 

LEADERSHIP AND SUPERVISORY RESPONSIBILITIES:

• Directly manages product designers and design specialists

 

 

Experience

• 10+ years of experience in product design, UX, UI, digital design, or experience design
• 5+ years in a design leadership role
• Strong portfolio demonstrating complex, scaled digital products and end-to-end product thinking
• Validated experience partnering effectively with Product Management and Engineering leadership
• Deep understanding of UX, UI, interaction design, and design systems
• Excellent communication, leadership, facilitation, and decision-making skills
• Strong experience designing mobile-first and responsive digital experiences
• Hands-on experience with modern UX tools and workflows, with Figma preferred, including design systems, prototyping, developer handoff, and cross-functional collaboration
• Working knowledge of AI tools for design and creative tasks, such as Figma AI features (including First Draft and Make), v0, Lovable, Midjourney, or similar tools that support ideation, prototyping, content generation, and creative exploration
• Demonstrated ability to use AI to accelerate ideation and prototyping while maintaining strong standards for user experience, brand alignment, and quality
• Strong judgment in assessing AI-generated outputs and determining when they are useful for exploration versus when they require human review, refinement, or validation before implementation
• Familiarity with modern design-to-code workflows, including Figma Dev Mode, MCP-based workflows, and AI-assisted code handoff, with comfort operating in environments where the boundary between design and engineering is increasingly collaborative
• Ability to lead through change and help teams adopt new tools and workflows thoughtfully and responsibly

Education

• Bachelor’s degree in Design, Human-Computer Interaction, or a related field, or equivalent experience

 

#LI-Hybrid

#LI-DP1

 

Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.