THE ROLE:
The Contingent Workforce Manager is responsible for leading the strategy, operations, and governance of the Herbalife’s Global contingent labor program. This includes managing contractors, temporary workers, consultants, and other non-employee talent. The role ensures efficient sourcing, compliance with labor laws, strong vendor partnerships, and a consistent, inclusive experience for contingent staff across all regions.
HOW YOU WOULD CONTRIBUTE:
Vendor & Partner Management
o Serve as the primary liaison with staffing agencies, managed service providers (MSPs), and outsourcing partners
o Negotiate contracts and service-level agreements to ensure efficient and high-quality service delivery
o Develop vendor performance, compliance, and adherence to agreed-upon metrics
o Collaborate with procurement and legal teams to manage vendor relationships and mitigate risks
Contingent Workforce Strategy & Alignment
o Align contingent labor needs with business priorities and workforce planning goals
o Engage with HR, Talent Acquisition, and business leaders to develop and complete contingent workforce strategies
o Promote consistent communication and alignment across teams regarding contingent labor practices
o Share guidelines and standardize processes globally to ensure consistency and scalability.
Operational Excellence
o Ensure adherence to labor laws, worker classification standards, and internal policies
o Conduct regular audits to identify and mitigate co-employment risks
o Utilize Employer of Record (EOR) services where appropriate to manage legal and operational risks
o Maintain confidentiality and manage sensitive employment data with integrity
Data & Insights
o Coordinate with onboarding leads and regional HR teams to secure seamless onboarding and offboarding of contingent workers
o Partner with regional teams to ensure local compliance and process alignment
o Work with HRIS and IT teams to implement, manage, and troubleshoot Vendor Management System (VMS) platforms
o Promote process efficiency and resolve system-related issues in coordination with technical teams
o Track and analyze key contingent workforce metrics such as spend, tenure, turnover, and diversity
o Provide actionable insights and reports to leadership on workforce trends and opportunities
o Use data to inform strategic decisions and improve program performance
SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:
• 7 years of experience in talent acquisition, workforce planning, or contingent workforce management
• Experience with vendor management systems and HR technology platforms
• Knowledge of employment law and compliance requirements for contingent workers
Education:
Bachelor's degree in Human Resources, Business Administration, or related field, and work experience
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